As all our products are Printed in House on Demand. Orders are generally fulfilled in 2-4 business days. Please allow up to 10 days from time of order to final delivery.
Return shipping to Identity Apparel is the customer's responsibility (we don't refund return postage costs), unless the item was incorrectly processed by us (see below).
We do not refund any shipping fees paid on the original order.
For exchanges, we cover the shipping cost to send your exchanged item back to you.
We strongly recommend returning your item via registered post or a tracked courier, as Totally Gnarly Clothing Co. is not responsible for items lost in transit.